All our Live Classes, tutorials and meetings require using the video conferencing platform 'Zoom'.
If you are using Google Chrome browser on a laptop or desktop PC, you should not need to download Zoom to use it in your course. However, if you are using a different browser or device, or there is another issue, you may need to download it.
1. So first, please download Zoom here: https://zoom.us/download and click on the "Download" button at the top:
2. Then test your microphone and video are working by doing a test meeting here: https://zoom.us/test
3. Take a screenshot of any issues with this test and email the screenshots to firstname.lastname@example.org so that we can help you.
Please note: if you live in the UAE, you may not be able to use Zoom. Please email us at email@example.com for help.